Update Intel HD Graphics 4600 graphics card driver as shown in Updating Intel Graphics Card drivers. Update the graphics card settings, so the SketchUp uses the dedicated NVIDIA graphics card ( ) To improve the behavior please try the following SketchUp is using Intel HD Graphics 4600. This is their second response:Īs per the log you have two graphics card: the Intel HD Graphics 4600 and NVIDIA 860M. ![]() Please download and run Checkup.exe and send us the test file “SketchUpLog.sulog”, created on your desktop, for analysis. Please visit SketchUp Checkup | SketchUp Help for complete information. With SketchUp 2017, we have a new stand alone application Checkup.exe that allows you to check your computer for compatibility issues. ![]() To capture the video, you can either use Jing, Download Jing Free Trial, OR send us gifs by using the tools discussed in Creating GIFs to present in the forum ! ![]() Please send us a video showing the issue as it will help us get a better understanding of the problem. I had problems with the new version of Pro as well and contacted Sketchup support.
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